• Frequently Asked Questions

If you have a question that is not answered below, please contact us – we do our best to respond to all enquiries promptly.

Can I pay cash on the day?
As we have a limited number of places available each day, bookings must be paid for in advance.

Where do we catch the ferry to Waiheke?
The ferry terminal is at the bottom of Queen Street in downtown Auckland. See Getting to Waiheke.

What time do we catch the ferry to Waiheke island?
Please catch the 9am Fullers ferry from Auckland.

What time will we get back to Auckland?
Depending on the speed of the group, we will return you to the ferry terminal on Waiheke in time for the 3pm or 4pm sailing, arriving in Auckland at 3:35pm or 4:35pm.

How will we find you?
On disembarking from the ferry at Waiheke, look to the left where you will see our guide and welcome board displaying your name (before entering the ferry terminal).

How fit do I need to be?
You need to be able to walk for 2.5 to 3.5 hours.

Is lunch included?
Lunch is included with most of our walks. Please refer to the green information panel on each walk’s webpage.

If lunch is not included, we are happy to recommend a cafe or restaurant and book on your behalf, either in advance or on the day.

Do we need to book in advance?
Our walking tours are small, personal and very popular. We strongly recommend you book early to avoid disappointment.

What do I need to bring?
Bring a daypack, sun glasses, sunscreen, hat and a rain jacket. Please wear good walking shoes.

What if it’s raining?
We will walk unless the weather is extreme. In the event of extreme weather (highly unlikely) we will cancel and happily refund. Please don’t hesitate to contact us if you are concerned.

Please contact us if you have any queries at all. We are happy to help.

  • I loved my walking tour with Justine! We visited a specially curated selection of art galleries and studios in artists homes. It was delightful to meet the various artists and see their creative spaces. After a delicious lunch at one of the studios, the tour shifted to the exploration of local nature, birds and trees along one of Waiheke’s many walking trails. Justine’s knowledge of both the art and nature of the island was so impressive, and it was a pleasure to spend a few hours with her on my visit. Two thumbs up for this experience!

    Art walk – 5 stars

  • I did the Art Walk on Waiheke last weekend and really enjoyed it. Michael and Justine, our guides, were friendly and enthusiastic about the island and its many artists. We visited the art gallery and other art storefronts, but they also brought us to the homes of various artists who I would not have known to visit on my own, and we had lunch at the beautiful home of artist Gabriella Lewenz. On top of all this we did quite a bit of walking. Michael also gave me lots of ideas for other activities while on the island, which I really appreciated.

    Art Walk – 5 stars

  • We took the Art Walk yesterday with Michael from Terra & Tide. It was such an enriching day. Michael introduced us to the artists, who were very happy to chat about their work, but were not at all pushy. We really enjoyed the stimulating conversations about creating art and the creative process. Lunch at Gabriella’s was relaxing, welcoming and delicious. We would highly recommend this unique experience.

    Art Walk – 5 stars

  • Beautiful walk around Waiheke Island. My guide was great. She quickly assessed my fitness level and tailored the walk to what was just right for me. She pointed out the native plants and told me the history and some of the medicinal purposes. We stopped in at a few shops and galleries meeting artists and some of the local islanders. Lunch was purchased at one of the shops which was healthy and perfect for the day.

    Double Headland Walk – 5 stars

  • I had the opportunity to do the Double Headland Coastal Walk – it was an amazing trek through local bush as well as opportunity to see stunning vistas, both across the coast as well as inland. My guide was a joy and made sure I got the most of the out walk and tailored it based on my interests. I would highly recommend this walk for anyone who likes hikes that are a little challenging but also offer unforgettable sights.

    Double Headland Coastal Walk – 5 stars

  • My family and I did this tour on our second day in Auckland and had an amazing time. The island is absolutely beautiful and our guide, Tracy was very knowledgeable about the island, nature, and wildlife. She was so sweet and made the experience very enjoyable. The walk itself had some hills but was very doable (I wore jeans and was fine). Nonetheless, the tour can be customized based on the needs of the group. Overall, we all had a great time and would definitely recommend!

    Double Headland Walk – 5 stars