• Frequently Asked Questions

If you have a question that is not answered below, please contact us – we do our best to respond to all enquiries promptly.

Can I pay cash on the day?
As we have a limited number of places available each day, bookings must be paid for in advance.

Where do we catch the ferry to Waiheke?
The ferry terminal is at the bottom of Queen Street in downtown Auckland. See Getting to Waiheke.

What time do we catch the ferry to Waiheke island?
Please catch the 9am Fullers ferry from Auckland.

What time will we get back to Auckland?
Depending on the speed of the group, we will return you to the ferry terminal on Waiheke in time for the 3pm or 4pm sailing, arriving in Auckland at 3:35pm or 4:35pm.

How will we find you?
On disembarking from the ferry at Waiheke, look to the left where you will see our guide and welcome board displaying your name (before entering the ferry terminal).

How fit do I need to be?
You need to be able to walk for 2.5 to 3.5 hours.

Is lunch included?
Lunch is included with most of our walks. Please refer to the green information panel on each walk’s webpage.

If lunch is not included, we are happy to recommend a cafe or restaurant and book on your behalf, either in advance or on the day.

Do we need to book in advance?
Our walking tours are small, personal and very popular. We strongly recommend you book early to avoid disappointment.

What do I need to bring?
Bring a daypack, sun glasses, sunscreen, hat and a rain jacket. Please wear good walking shoes.

What if it’s raining?
We will walk unless the weather is extreme. In the event of extreme weather (highly unlikely) we will cancel and happily refund. Please don’t hesitate to contact us if you are concerned.

Please contact us if you have any queries at all. We are happy to help.

  • star rating  Perfect day away from the Hustle and Bustle - We really enjoyed the stunning views and bays of Waiheke isl. Tyler guided us during the walk and shared her great knowledge about the beautiful nature. Towards the end of... read more

    Enjoylifetooshort
    6 March 2023

    star rating  A rewarding hike. - We really appreciated the knowlege of Gabrielle about the island, its history and the flora and fauna of the area. We learned so much about the positve steps NZ... read more

    BCistg
    25 February 2023

    star rating  What an amazing experience exploring the beautiful Waiheke Island with Gabrielle, a passionate nature lover with in depth knowledge of the flora and fauna of the island. Gabrielle also... read more

    Anthony N
    11 March 2023
  • star rating  Nature and wine - We, a couple, had a nice walk with Cindy. She explained a lot of interesting facts about the plants, birds and the Māori culture. After the walk we got a... read more

    sjoukjeR
    6 March 2024

    star rating  Fantastic day out on a catamaran - We took a catamaran out with Bruce to Tiritiri Matangi Island. Not only was the island itself an incredible experience but Bruce was an outstanding and informative host. He let... read more

    Travel10852737093
    26 March 2024

    star rating  Sailing Waiheke with Blue Penguins - My husband and I had such a lovely time touring the islands around Waiheke for our honeymoon! Bruce and Gabrielle were such lovely hosts and we had an amazing time... read more

    Anston25
    11 March 2023
  • star rating  Excellent first day in NZ tour of Waiheke. - Having a lunch with my guide on the sandy beach. As it turned out, I was the only guest for the tour time and date I had chosen. ... read more

    Peter B
    9 March 2023

    star rating  Nikki was fantastic- her knowledge of the island & her delightful personality made the day very enjoyable. We were blessed with stunning weather & Nikki showed off the best of... read more

    B195
    15 March 2024

    star rating  This was such a great tour and hike of the island!!! It was such a beautiful day and our guides were awesome!! They were super friendly and knowledgeable and made... read more

    Stay20157446255
    3 March 2024
  • star rating  Hiking to Wine! 🍷 - Wonderful adventure to explore the island. Spectacular scenery. Wineries were amazing. Thank you, Dell, for your knowledge, hospitality, and kindness! Highly recommend this experience.

    Kyoungfnp
    20 February 2024

    star rating  Nydia was a lovely tour guide. The scenery was amazing. We had a tight schedule due to a flight and they modified the tour time to accommodate us. Great people... read more

    Abbey B
    4 March 2023

    star rating  A fun way to meet some nice people and enjoy the lovely island.
    So much beautiful and creative art to see!
    A great way to tour around some different areas... read more

    Jo S
    21 April 2024
  • star rating  Great Tour of Waiheke Island! - We had most of a day to devote to touring Waiheke island and Gabrielle was an EXCELLENT guide! Very accommodating to our schedule, very knowledgeable about the island, a... read more

    Rick S
    7 March 2023

    star rating  WAIHEKE FUN DAY - It was a great day of a hike, pi cnic on the beach and because we requested it , wine tasting..Justine was knowledgeable, pleasant, accomodating and just a fun day.

    GerriMolin
    15 March 2024

    star rating  Fabulous private tour with vineyard lunch - Our day with Nicky was wonderful! We were excited to find out it was a private tour! Nicky drove us all around the island and showed us so much in... read more

    marioshay
    1 March 2024
  • star rating  Loved our tour with Gabrielle - We really appreciated the knowlege of Gabrielle about the island, its history and the flora and fauna of the area. We learned so much about the positve steps NZ is... read more

    Karen B
    28 March 2023

    star rating  Really knowledgable local guide and beautiful walk. Local history, geography, flora, fauna and current regeneration projects. Well worth it.

    EmmiTYR
    1 April 2023

    star rating  Seeing art works on Waiheke Island - It was an extraordinary tour. Gabrielle made me feel like she was showing me her own island and the artworks and artists on it. I have traveled to many... read more

    thestlfox
    19 February 2024
  • star rating  Great time. - The hiking tour we took of Waiheke Island was one of our highlights to the Auckland NZ area. Tyler, our guide was knowledgeable, energetic and FUN! I highly recommend... read more

    Curious271653
    29 March 2023

    star rating  Amazing, informative, and breathtaking! - This was our first stop on our honeymoon in New Zealand and our guide was Maria. I had done a lot of research on New Zealand and was really wanting... read more

    Inspire61871302980
    12 March 2024

    star rating  Wonderful experience on Waiheke Island! - Although the weather was dull with light rain at the beginning of our hike, our wonderful guide Tyler engaged our attention right away with her knowledge of the flora and... read more

    John M
    26 February 2023
  • star rating  Great walk - We took the vineyards and bush walk around Waiheke. I don't really like bus tours and this was a nice option. A little longer walk than advertised but... read more

    swelgus
    6 March 2023

    star rating  Optimal tour for a meaningful overview of Waiheke Island and NZ in general - The Waiheke Island History and Heritage Tour was a fabulous way to start our vacation. Gabrielle and team are extremely knowledgable about all aspects of NZ and Waiheke Island... read more

    TBAR_ATL
    16 April 2024

    star rating  A great day out - I really enjoyed my day out. Lucie was a great guide, offering lots of information about the history of the island and the flora and fauna. The meet and greet... read more

    Surreyonsea
    1 March 2023
  • star rating  Relaxed Day - Gabrielle"s wealth of knowledge of the flora and fauna of the island was amazing. Even though the weather meant plans had to change it was a most enjoyable day hiking... read more

    margaretg511
    14 March 2023

    star rating  Sailing - Fab journey, Bruce and Gabrielle great hosts
    Anchored up and swam, not much wind but all good, great food :)

    Bazzacam
    27 February 2023

    star rating  Highly enjoyable introduction to cultural and natural highlights of the island. - Justine was super friendly and accomodating, and knowledgable about Maori culture and history as well as nature. She drove us to some interesting locations on the island, and after an... read more

    EvdWRotterdam
    27 February 2024
  • star rating  Incredible day on the catamaran with Bruce - My wife and I had the BEST day out on the water with Bruce this February. We booked rather last minute, but Bruce and Gabrielle were incredibly accommodating and provided... read more

    OnAir40077127244
    17 April 2024

    star rating  Beautiful Day on Waiheke - I had the best day touring Waiheke Island with Maria of Terra & Tide. We discussed my interests when we met and she tailored the day to fit... read more

    Maps240818
    6 March 2024

    star rating  An Absolute Must - Our time on Waiheke Island was amazing. Nicky, our tour guide, took us around the galleries on the main road of the island and if felt like walking through a... read more

    Road53601199255
    27 March 2024
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